New Feature: Host Approval for Visits
•Product Updates•2 min read
If you want your receptionists to be able to track real-time confirmation of visits by host employees, this new feature might interest you.
Host Approval for Visits
When a visitor arrives at your site, the host employee receives a notification to confirm their visit (via email or SMS). New "Accept" and "Decline" buttons integrated into the arrival notification email allow the host employee to confirm or decline the visit.
Real-Time Confirmation Tracking
This feature offers several important advantages:
- Real-time tracking: From the dashboard, the receptionist can track real-time visit confirmations. This helps avoid unnecessary waiting times for visitors.
- Proactive management: If a visit is awaiting confirmation, the receptionist can directly contact the host employee to expedite the visitor's check-in process.
- Quick response: In case of a decline, the receptionist can quickly take charge of the visitor, redirect them to another available employee, or handle the situation appropriately.
- Efficient reception: When the visit is confirmed, the receptionist can promptly welcome the visitor, providing a more professional and organized reception.
Use Case: Why Use This Feature?
This feature is especially useful if you have receptionists. Here are some benefits for receptionists and visitors:
- Reduced waiting times: Minimize wait times by ensuring that visits are confirmed promptly.
- Resource optimization: Free up time for your receptionists by automating confirmation management and allowing them to focus on other important tasks.
- Improved visitor experience: Provide a smoother and more professional welcome experience for your visitors across your different employees.